A grievance is any complaint which states that a staff member, a department or an agency has treated a client unjustly or unfairly, has denied, involuntarily reduced or terminated services or has violated a client right as described by an agency policy, a Department of Human Services (DHS) policy or state or federal law.
As a client of Dr. Christy Kane LLC, you have the right to express concerns about our services, policies or staff. If you are unable to resolve a problem or feel that your rights have been violated, you may file a formal grievance.
Filing a grievance will not adversely affect the services you receive.
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